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Harlestone Homes Ltd Privacy Policy

INTRODUCTION

We respect your privacy and are committed to protecting your privacy.  This policy explains for what purposes we use information about you collected via using our site www.harlestonehomes.co.uk (referred to from here as ‘the site’).

We use the information collected about you in the following ways:

. To help to provide more personal services to you
. To improve services and the features we offer
. To provide information services to relevant third parties
. To support and improve our own marketing and promotional practices

INFORMATION COLLECTED

Information is collected when you access or download information from the site, we may collect information about how you use the site including properties you look at, we may also track such things as your preferences and data that you submit while browsing the site.  We may also collect information from any correspondence that you have with us.

USE OF INFORMATION

Your information will enable us to supply the products and services that you have requested or may be interested in.  We may use your information to contact you in order to respond or reply to an enquiry or email.  Remember that email is not necessarily secure against interception.

We may collect and store information collected from cookies for statistical and analytical purposes or to provide you with a more personal service.  We may use your information to contact you for your views on our services or to notify you about important changes or developments to the site or our services.  If you do not wish to be contacted in this way please email us and tell us.

We retain access to all personal information that we have collected from you.

Generally Harlestone may appoint suppliers, sub-contractors or agents in order to provide you with the service that you have requested and Harlestone may pass on your information to any of Harlestone approved suppliers, sub-contractors or agents for this purpose.  These third parties have access to your personal information in order to perform the functions but may not use it for any other purpose.  Examples of this include agents engaged to show you around Harlestone properties.

We are not responsible for the privacy policies and practices of any other websites, even if you access them from using links from this site or if you can access this site or use our services from them.  We therefore recommend that you check the policy of each site that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If our business enters into a joint venture with or is sold or merged with another business entity, your information may be disclosed to our new business partners or owners.

By using services provided from the site you consent to us providing your information to third parties used in order to deliver that service.

TRACKING AND COOKIES

Like all websites, our servers automatically record ‘log files’ containing information about the characteristics and volume or our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site.  We use these log files to build a picture of how our site is used to enable us to improve the service provided and monitor usage.  You are not identified from your log files.  Like many websites we use ‘cookies’ to enable us to personalise your visits to this website, keep track of your preferences and to track the usage of this website.  Cookies are small prices of information stored in the hard drive of your computer by your browser.  Your browser will have the option to prevent websites using cookies but please note that this may reduce the functionality of this site and other websites.

SECURITY STORAGE AND TRANSFER OF INFORMATION

We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission (unless they are providing a service as outlined in the policy above) and to prevent unauthorised access to it.

YOUR RIGHTS

You have the right to ask for a copy of the information held by us in our records.  You also have the right to require us to correct any inaccuracies in your information.  Please contact Harlestone at info@harlestonehomes.co.uk

CHANGES TO PRIVACY POLICY AND SITE IMPROVEMENTS

Any changes that we make to our privacy policy will be posted on this page.  You should check this page regularly in order to be aware of these changes as they may affect you.

We reserve the right to make changes to the Site in our quest for continual improvement, and the way we process information collected from it.  We are committed to continue to respect the privacy and preferences of all users of this site.

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